Shipping and Delivery Policy

At Motrek, we ensure timely and secure delivery across India.

Key Highlights
1. Dispatch Time: Orders are typically dispatched within 2-3 business days.
2. Delivery Time: Delivery times range from 3-8 business days, depending on the location.
3. Shipping Charges: We offer free shipping on most orders. Some remote areas may attract a nominal fee.
4. Tracking: Once your order is dispatched, you will receive a tracking link via SMS/email.
5. Delivery Partners: We work with trusted national courier services to ensure safe and timely delivery.

Force Majeure
We are not liable for any delays or failures in delivery caused by circumstances beyond our control, including but not limited to:
1. Natural Disasters: Floods, earthquakes, storms, or other natural calamities.
2. Strikes and Lockouts: Labor disputes, strikes, or lockouts that affect our operations or delivery services.
3. Government Actions: Changes in government policies, laws, or regulations that impact our operations.
4. Pandemics and Epidemics: Outbreaks of diseases or pandemics that affect our operations or delivery services.
In such cases, we will make reasonable efforts to resume delivery as soon as possible and will keep you informed about the status of your order.

Customer Benefits
1. Timely Delivery: We strive to deliver your orders within the specified timeframe.
2. Transparency: You will receive tracking information to stay updated about your order status.
3. Free Shipping: We offer free shipping on most orders, making it convenient for you to shop with us.
By shopping with us, you acknowledge that you have read and understood our shipping policy, including the force majeure clause.